Refund Policy

We accept cancellations within 12 hours if the order hasn't shipped yet.

Cancellations

At Lotus Tech Solutions, we prioritize customer satisfaction and understand that sometimes circumstances change. That’s why we offer a hassle-free order cancellation policy, allowing you to cancel your order within 12 hours of placing it. Whether you’ve had a change of heart or need to adjust your plans, our dedicated team is here to assist you promptly. We believe in making your experience smooth and efficient, ensuring that you have the flexibility to make the best decision for your needs. Trust us to handle your requests professionally and with care, as your convenience is our top priority at Lotus Tech Solutions.

Refunds

Get your refund processed quickly.

We process refunds within seven days of the actual payment. Our commitment is to ensure a smooth and efficient refund experience for our customers. Once the request for a refund is initiated, our team will promptly review it and initiate the necessary steps to process your refund. While we strive to complete the process as quickly as possible, please allow up to (7) seven days for the funds to appear in your account, depending on your bank's processing times. Your satisfaction is our priority, and we appreciate your patience as we work to resolve any issues related to your purchase. If you have any questions or need assistance during this time, please do not hesitate to reach out to our customer service team. We are here to help!

I appreciated the quick response regarding my cancellation request. Great customer service and clear policies!

★★★★★